Refund warranty

180 day money back guarantee

Regardless of your statutory right of withdrawal, we voluntarily grant you as a consumer the following return promise:

You can return all items from our shop to us within 180 days of receiving the goods, provided that the goods are complete and in an unused and undamaged condition. If the goods were delivered in sales packaging, they must still be in the original packaging. To meet the deadline, it is sufficient to send the goods on time.

The goods must be returned to:

FM Natural Products GmbH

Schelpmilser Weg 18

33609 Bielefeld

If you make use of this return promise, we will refund the purchase price you paid, but not the shipping costs. You bear the risk of transport.

We require a processing period of approximately 14 days to process the applications received.

This return promise does not in any way limit your statutory rights and therefore in particular does not limit your statutory right of withdrawal.